• Plug the keyboard into different USB ports on your system.
  1. Test the ports on the front and rear of the case 
  2. Switch between USB 2 and USB 3 ports
  3. Remove any USB hubs if you are using them. 
  • Perform a factory reset of the keyboard
  1. Alloy Elite models: Hold down the brightness, mode, and gaming keys in the upper left corner until the LEDs flash.
  2. FPS and Origin models: Hold down the FN+ESC keys until the LEDs flash.