• Plug the mouse into different USB ports. 
  1. Test the ports on the front and rear of the case 
  2. Switch between USB 2 and USB 3 ports
  3. Remove any USB hubs if you are using them. 
  • Perform a factory reset on the mouse. The onboard memory will be cleared and all settings will revert back to default.
  1. Hold the DPI + mouse wheel button down for 5 seconds until the LEDs flash