Maintaining the monitor

Properly maintained, your monitor can run for many years. These instructions provide steps you can
perform to keep your monitor in the best condition.

Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of the monitor.

  • Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
  • Use only a power source and connection appropriate for this monitor, as indicated on the label or back plate of the monitor.
  • Be sure that the total ampere rating of the products connected to the outlet does not exceed the current rating of the AC outlet and that the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
  • Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
  • Turn the monitor off when it is not in use and use a screen saver program. Doing this can substantially increase the life expectancy of the monitor.
    NOTE: A burned-in image on the monitor is not covered under the HP warranty.
  • Never block the slots and openings of the cabinet or push objects into them. These openings provide ventilation.
  • Do not drop the monitor or place it on an unstable surface.
  • Do not allow anything to rest on the power cord. Do not walk on the cord.
  • Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.

Cleaning the monitor
Use these instructions to clean your monitor when necessary.

  1. Turn off the monitor and unplug the power cord from the AC outlet.
  2. Disconnect any external devices.
  3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
  4. For more difficult cleaning situations, use a 50/50 mix of water and isopropyl alcohol.

IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene, thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might damage the monitor.

IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It can run behind the bezel and damage the electronics. The cloth should be moist, but not wet. Water dripping into the ventilation openings or other points of entry can cause damage to the monitor. Allow the monitor to air-dry before use.

After you remove the dirt and debris, you can also clean the surfaces with a disinfectant. The World Health Organization (WHO) recommends cleaning surfaces, followed by disinfection, as a best practice for preventing the spread of viral respiratory illnesses and harmful bacteria. A disinfectant that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as rubbing alcohol and is sold in most stores.

Shipping the monitor
Keep the original packing box in a storage area. You might need it later if you ship the monitor or move.