Before starting a Return Merchandise Authorization (RMA) request, check that your product is covered under warranty. You can find our warranty statement with terms and conditions here. 

To begin the RMA process, visit our support page and contact us through Phones, Chat or Email. (Some of these communication options are not available in all regions, please select one that is available in your country. Keep in mind that you may experience delays if a regional care team outside your area is contacted).

• Contact Support Page

Things we'll need to get started:

1. Proof of Purchase - receipt or digital copy

Date

Product

Name/Shipping Address (If Digital)

2. Full Name

3. Email Address

4. Phone Number

5. Confirm Shipping Address

6. Part Number / Product ID

7. Subject